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Module Summary

Strategic manager Steve Williams examines the process of filling this vital position.

Learning Objectives

This module explains how to recruit and keep a good practice manager including:

  • Negotiating for your PM to stay on at your practice for longer
  • Finding non-NHS candidates for the role
  • Carrying out an efficient recruitment process.

After reading these articles you will be asked to record your learning points and some action points to earn a suggested 1 CPD credit. Below are some suggested questions to reflect on as you work through the module:

  • Is there any flexibility in your current practice manager’s plans to move on? Are there any incentives that could be utilised to encourage him/her to stay?
  • Do you have a transition plan to facilitate the introduction of a new manager?
  • Are there internal candidates who might be suitable? What would be the pros and cons of appointing internally?
  • What future changes should you factor in when considering the future role of your manager e.g. merging, federating?
  • Should you make your new practice manager a partner?
  • Have you considered where you should advertise?
  • Have you a clear plan and structure for the interview and selection process?
Author

Steve Williams is a strategic manager in London and a steering group member of the Practice Management Network

Date module published

May 01, 2017

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