FAQs

There are many ways in which Pulse 365 can help you to collect and record your CPD credits for appraisal and in preparation for revalidation:

• Every e-learning module that you complete will automatically earn you CPD credits that will be stored in your personal CPD dashboard.
• Our comprehensive range of more than 300 modules covering clinical, practice business and commissioning topics means you will always be able to find a module to suit your needs and fill your knowledge gap.
• Your CPD dashboard will store evidence of your CPD credits tally, all your learning points, your module certificates and your double impact credit claims (together with any supporting evidence that you upload).
• You can record any learning needs / PDP goals that you have set for yourself or agreed with your appraiser in your CPD dashboard and link individual learning modules to particular goals.
• You can include links in your CPD dashboard to learning material that you’ve read on other sites and want to keep a record of.
• Event attendance is recorded in your CPD dashboard, whether that is a LIVE in-person conference or a VIRTUAL event.
• All On-Demand webinars you watch on Pulse 365 will also contribute to your CPD and will be logged in your dashboard.
• Our Learning Needs Assessment test can help you to direct your learning to clinical areas where your knowledge is weaker.
• You can export all the information in your CPD dashboard into a spreadsheet that you can save for your records or email to your appraiser. You can limit this information to only include learning activity between two specified dates e.g. since your last appraisal.

You’ll need to register as a free member and log in to get access to:

• Our Free CPD modules, On-Demand Webinars, Live and Virtual Events
• Your personal Pulse 365 CPD Dashboard, which will automatically keep a record of all your completed CPD modules and certificates, complete with your name, learning points and credits claimed.

For these benefits, register for a free membership today.

Yes, please click here to register for a free membership.

Click on ‘Sign up’ on the top right of the page to be taken to the registration form.

Your privacy is important to us and we are committed to protecting it. We will not share your information with others or pass on your personal details without your prior consent. You will not receive unsolicited emails from us or from third parties unless you have agreed to this.

We collect personal information when you join Pulse Learning or opt to tell a friend about our service. This is to help us provide a better service. We may use aggregate anonymous details about our users to sell relevant advertising space. You can read our terms and conditions for more information.

Click here to visit the reset password page. Fill in your email address and you will receive a notification with your new password.

To update your account information, please email us at support@pulse365.uk.

As a free member, you can access a limited number of free modules, on-demand webinars, and our events. However, to get full access to all 300+ CPD modules, 120+ on-demand webinars, and priority access to event tickets, you will need to subscribe to a premium membership.

Our premium members get access to:

• Over 300 e-learning modules across 27 clinical areas, as well as modules covering practice business and finance
• Priority access to our Pulse LIVE and VIRTUAL events
• A customer service team which will provide an induction of the website
• New modules emailed to you every week
• A personalised CPD dashboard

Go premium by clicking here

A year’s full premium membership to Pulse 365 costs jut £99 (plus VAT). Don’t forget that this is a legitimate tax-deductible expense for GPs.

You can also pay £12 (plus VAT) a month for a minimum of 12 months.

Click here to upgrade to a Premium account today.

To go Premium, make sure you are signed in. Then click ‘Go premium’ on the top navigation or alternatively click here.

The content on Pulse 365 is tailored to meet the learning needs of UK GPs. But anyone can become a member, and all the content is based on current, evidence-based clinical guidance, both UK and international and will be relevant to any clinician working in primary health care.

You can access free eLearning Modules, On-Demand Webinars, Event tickets, and your CPD Dashboard as soon as you have registered as a member of Pulse 365.

You may want to think about taking the modules that are most relevant to the PDP objectives that you agreed with your appraiser at your most recent appraisal.

Alternatively, you can see the latest clinical modules displayed on the home page, or you can search for a particular module by topic or keyword. Or you may want to look at the modules in a particular clinical area by clicking on the relevant topic in the ‘CPD modules’ page.

Don’t forget, the rebrand to Pulse 365 now gives you even more content. On-Demand webinars are regularly updated and added to the site and Premium members can watch everything on offer on the platform.

You don’t need to do anything, all modules that you take on Pulse 365 will automatically be saved in your CPD dashboard -; whether you have completed them or not. You can return to your CPD dashboard at any time to see an overview of your completed modules and any modules in progress, to print your certificates, claim impact credits and upload evidence of impact documents.

Access to our speakers’ presentation slides will be provided after the event, where we have permission to share them. As with your certificate, you can access the slides by following a link after completing our feedback questionnaire. You will be able to download the presentations we have been given permission to share.

Our events are designed for fully qualified healthcare professionals. If you are interested in attending as an exhibitor, please contact our business development team by emailing nickhayward@cogora.com.

If you can no longer attend, please contact the events team at support@pulse365.uk and they will cancel your place at no charge.

Our events are only open to fully qualified healthcare professionals – unfortunately, no children or non-healthcare professionals can attend.

Should you have a baby (<1yr) and wish to bring them to the event, please contact the team to see if a provision can be made.

Should you have any further questions, please contact us on 0207 214 0555 or email us at events@cogora.com  

Yes, please register here for any of our virtual and face-to-face events. You do not need to register for individual sessions during the events. Our events are free-to-attend.

No, you do not need to book individual talks during the virtual event. You can login to the platform at any time of day to watch the current content being broadcast. All of our live sessions will be put on-demand once they are done so you won’t miss out on anything if you can’t make the scheduled live time. Please note, some On-Demand Webinars will be available for free, whilst others will only be available to Premium subscribers.

Click here to visit the rest password page. Fill in your email address and you will receive a notification with your new password.

For the best experience, we recommend that you use either Google Chrome or Safari. Other browsers like Microsoft Edge or Internet Explorer might not handle the event platform. Please check your wifi connection. Carrying out a hard refresh (Ctrl+R) can also help to refresh your page.

Some users have reported issues when watching via a mobile device. Please ensure your operating system and browser are updated and that you accept any prompts to allow access to your microphone and camera. You will also need to ‘join audio’ on the webinar screen.

Yes, all of the live (non-sponsored) sessions will be added to our on-demand service once they have been broadcasted. Some will be available for free, others will only be available to Premium members.

Absolutely. We record all of our live event sessions which are then added to Pulse 365 as On-Demand Webinars. So if you are unable to attend an event on the day, you can login at any time that is convenient to you to watch content on-demand. Please note, some On-Demand Webinars are available for free, some will only be available with a Premium subscription.

A certificate will be provided after the event. Simply fill in the short feedback questionnaire that will be emailed to you post-event, and follow the link at the end where you can download your certificate. Certificates require self-completion for the sessions you attend.